Privacy Policy

Effective Date: July 14, 2026

Last Updated: July 14, 2026

The Painting Authority (“The Painting Authority,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit www.thepaintingauthority.com, submit a contact or estimate request, communicate with us, or otherwise interact with our website.

The Painting Authority provides residential and commercial painting services throughout Broward County and Palm Beach County, Florida. Our website is intended to provide information about our services and allow potential customers to contact us. We do not sell products or process payments directly through this website.

1. Information We Collect

We may collect personal information that you voluntarily provide when you request an estimate, submit a contact form, call, text, email, or otherwise communicate with us.

This information may include:

Your first and last name
Your telephone number
Your email address
Your city, ZIP code, service address, or general project location
Information about the property or painting project
Services you are interested in
Preferred appointment or consultation times
Information included in the message field
Records of your communications with us
Any other information you voluntarily provide

Please do not submit Social Security numbers, financial account information, medical information, passwords, or other sensitive personal information through our website forms.

2. Information Collected Automatically

When you visit our website, we and our website service providers may automatically collect limited technical and usage information.

This information may include:

Internet Protocol address
Browser type and version
Device type
Operating system
Referring and exit pages
Pages viewed
Date and time of your visit
Time spent on the website
General interaction and navigation information
Cookie or session identifiers
Approximate geographic location based on your IP address
Technical error and website performance information

This information helps us operate, secure, monitor, and improve our website.

3. How We Collect Information

We may collect personal information:

Directly from you through our website forms
When you contact us by telephone, text message, or email
When you request an estimate or consultation
When you schedule a project walkthrough
Automatically through cookies and similar technologies
Through Wix and other service providers that support our website and communications
When you interact with our social media profiles or third-party business listings

4. How We Use Your Information

We may use personal information to:

Respond to inquiries and questions
Prepare and provide painting estimates
Schedule consultations, appointments, and project walkthroughs
Communicate about a requested or ongoing painting project
Confirm appointments and provide scheduling updates
Provide customer service
Maintain records of estimates and customer communications
Follow up regarding services you requested
Improve our website, services, and customer experience
Monitor website performance and diagnose technical problems
Protect our website, company, customers, and legal rights
Prevent fraud, misuse, or unauthorized activity
Comply with legal and regulatory obligations
Resolve disputes and enforce agreements

We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice when required.

5. Telephone, Text Message and Email Communications

When you provide your telephone number or email address through our website, you authorize The Painting Authority to contact you by telephone, text message, or email regarding your inquiry, estimate request, appointment, or painting project.

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier and plan.

Consent to receive text messages is not a condition of purchasing our services. We do not send automated promotional text messages without any additional consent required by applicable law.

You may opt out of text messages at any time by replying STOP or by contacting us through any of the methods listed in this Privacy Policy. We will honor reasonable opt-out requests as required by applicable law.

You may opt out of promotional emails by using the unsubscribe method included in the message, replying with an unsubscribe request, or contacting us directly. Opting out of promotional communications will not prevent us from sending necessary messages related to an estimate, appointment, active project, payment, warranty matter, or customer service request.

6. Mobile Information and SMS Consent

We do not sell, rent, or share mobile telephone information with third parties or affiliates for their independent marketing or promotional purposes.

Text-message opt-in information and consent will not be shared with third parties, except service providers that facilitate message delivery and are contractually limited to using the information only for that purpose.

We may also disclose mobile information when required by law, necessary to protect our legal rights, or needed to prevent fraud, abuse, or security threats.

7. Cookies and Analytics

Our website uses cookies and similar technologies to operate correctly, remember certain preferences, analyze website traffic, maintain security, and improve website performance.

Cookies may include:

Essential Cookies

These cookies are necessary for basic website functionality, security, navigation, form processing, and session management.

Functional Cookies

These cookies may remember preferences and support optional website features.

Analytics Cookies

These cookies help us understand how visitors find and use our website, which pages are visited, and how the website performs.

Our website is hosted on the Wix.com platform and may use Wix Analytics and related Wix technologies. Wix may process technical and usage information as our website hosting and technology provider.

For more information about Wix’s privacy practices, visit the Wix Privacy Policy.

You may control or delete cookies through your browser settings. Blocking certain cookies may affect website functionality or prevent some features from operating correctly.

If we add new analytics, advertising, call-tracking, or similar technologies in the future, we will update this Privacy Policy and provide any choices required by applicable law.

8. Do Not Track Signals

Some web browsers transmit “Do Not Track” signals or similar privacy preference signals.

Because there is currently no uniform industry standard for responding to all Do Not Track signals, our website does not currently respond to them in a standardized manner.

You may still control cookies and certain tracking technologies through your browser settings and any cookie preference tools that may be available on our website.

Third-party services may have their own policies for responding to Do Not Track or other privacy preference signals.

9. How We Share Information

We may disclose information to trusted service providers that help us operate our business and website, including providers of:

Website hosting and maintenance
Website forms and data processing
Email services
Telephone and text-message communications
Website analytics and diagnostics
Cloud storage and business software
Information technology and security
Professional, legal, accounting, or insurance services

These providers may access information only as reasonably necessary to perform services for us and are expected to protect the information they process.

We may also disclose information:

When required by law, court order, subpoena, or legal process
To cooperate with law enforcement or government authorities
To investigate suspected fraud, abuse, or unlawful activity
To protect our rights, property, safety, customers, employees, or the public
To establish, exercise, or defend legal claims
In connection with a merger, acquisition, restructuring, financing, sale, or transfer of all or part of our business

We do not sell, rent, or trade your personal information. We may disclose personal information to trusted service providers that help us operate our business, manage our website, process contact forms, communicate with customers, analyze website performance, maintain security, and provide professional services. These providers may access information only as reasonably necessary to perform services on our behalf and are expected to protect the information they process.

10. Website Hosting

Our website is hosted on the Wix.com platform.

Wix provides the online platform, website infrastructure, form-processing technology, security tools, analytics features, and related services that allow us to operate this website.

Information submitted through our website may be processed or stored through Wix systems and other service providers used by The Painting Authority.

For more information, please review the Wix Privacy Policy.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

Respond to inquiries
Prepare and maintain estimates
Schedule and complete painting projects
Provide customer service
Maintain business and customer records
Comply with tax, insurance, contractual, and legal obligations
Resolve disputes
Enforce agreements
Protect against fraud or misuse

Retention periods may vary depending on the type of information, the nature of the customer relationship, and applicable legal requirements.

When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

12. How We Protect Your Information

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information from unauthorized access, disclosure, loss, misuse, alteration, or destruction.

Information submitted through our website is transmitted using an SSL-encrypted connection.

However, no website, internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.

If you believe your information has been compromised, please contact us promptly.

13. Your Privacy Rights and Choices

Subject to applicable law, you may request that we:

Confirm whether we maintain personal information about you
Provide access to personal information we maintain about you
Correct inaccurate or incomplete information
Delete certain personal information
Provide a copy of certain information
Stop sending promotional communications
Withdraw consent when processing is based on consent

To submit a privacy request, email us at contact@thepaintingauthority.com with the subject line “Privacy Request.”

You may also contact us by telephone or mail using the information provided below.

We may need to verify your identity before processing a request. We may ask for information reasonably necessary to confirm that the request relates to you.

In certain circumstances, we may retain information when necessary to:

Complete an existing customer relationship
Maintain transaction or project records
Comply with legal obligations
Prevent fraud or security incidents
Exercise or defend legal claims
Resolve disputes
Enforce agreements

We will respond to valid requests within a reasonable period and as required by applicable law.

14. Third-Party Links and Social Media

Our website may contain links to third-party websites, maps, directories, and social media platforms, including Instagram, Facebook, LinkedIn, Google Maps, and other services.

When you follow a third-party link, that third party may collect information according to its own privacy policy and practices.

The Painting Authority does not control and is not responsible for the privacy, security, availability, or content of third-party websites or platforms.

We encourage you to review the privacy policies of third parties before providing them with personal information.

15. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

Quote requests, consultations, and service agreements should be submitted by adults who are at least 18 years old.

If you believe that a child has submitted personal information through our website, please contact us. If we determine that we collected personal information from a child in a manner not permitted by applicable law, we will take reasonable steps to delete it.

16. International Visitors

The Painting Authority is located in the United States and provides painting services in South Florida.

If you access our website from outside the United States, your information may be transferred to, processed, and stored in the United States, where privacy laws may differ from those in your country.

By communicating with us or submitting information through our website, you understand that your information may be processed in the United States, subject to applicable law.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

Our website or services
The information we collect
Our business practices
Technology and service providers
Applicable legal or regulatory requirements

When we update this Privacy Policy, we will publish the revised version on this page and update the “Last Updated” date.

If changes are material, we may provide additional notice through the website or another appropriate communication method.

We encourage you to review this page periodically.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us:

The Painting Authority
22900 Old Inlet Bridge Dr
Boca Raton, FL 33433

Email: contact@thepaintingauthority.com
Phone: (561) 910-0386
Website: www.thepaintingauthority.com